Panties can only be exchanged once within 14 days of receiving your order. Postage by registered letter or registered colissimo to return the panties is the responsibility of the customer (unless we make an error). Please contact us at firstname.lastname@example.org to know the procedure to follow in case of return or exchange.
For obvious hygiene reasons, returned panties will need to be destroyed as they cannot be returned to stock as we cannot be sure they have not been worn or stained on the inside - you cannot You yourself would probably not have appreciated receiving panties already tried on without underwear by a stranger. In a logic of impact, we can therefore only encourage you to offer or resell it to someone around you.